Skip to content
Demo · 1 Nov 2026

AI shopping assistant for a trade counter

A chat assistant for a building and plumbing supplier. A tradesperson describes the job, and the assistant checks the catalogue, recommends the right parts with stock and lead times, and adds them to the basket when asked.

Fig. 1 — AI shopping assistant for a trade counterDemo
Fettle Trade Supply's assistant answering a tradesperson's question with parts, stock levels and lead times
Specification — What it does

Answers the questions your counter staff answer all day.

  • Understands the job"Fixing a handrail to a hollow block wall" gets the right anchors and fixings, not just anything that matches "handrail".
  • Checks the catalogue firstEvery answer shows real products with stock and lead times, so it never recommends something you can't supply.
  • Fills the basketAsk it to add the parts and they go straight into the basket, with quantities.
  • Suggests what to ask nextShort follow-up questions help customers think of the sealant, the drill bit or the spare they'll also need.
Notes — About this demo

What's real and what isn't.

  1. 01Fettle Trade Supply is a made-up business in Sheffield. The products, stock and prices are sample data.
  2. 02The replies are scripted to show how a live assistant behaves. A real one would read your own catalogue and stock, and hand over to a person when it isn't sure.
  3. 03It works as a help assistant for any business that answers the same questions every day, not only shops.
Fig. 3 — Next step

Want an assistant like this?

Tell us which questions take up your team's day. We usually reply the same working day.

All projects