B1.1Included
Platform recommendation
Shopify for most shops; headless or Medusa when there's a good reason. You get the reasoning in writing.
Detail B1 — New shop
Start selling online, without the guesswork.
Opening a shop involves more decisions than most people expect: which platform, how to photograph and describe products, which payments to take, how to charge for delivery, how to handle VAT. We make those decisions with you, set everything up and test it with real orders before a customer ever sees it.
- Price
- On request
- Support after launch
- 30 days
Fig. B1.1 — Opening a shopNot to scale
DecidePlatform · Products · Prices
Set upP1Payments · Delivery · Tax
OpenTested, trained, live
Table B1 — Scope
What a new shop includes.
B1.2Included
Design
A shop in your brand, built for phones first, with clear navigation for your range.
B1.3Included
Product set-up
Your products loaded with options, prices, stock and photos, plus a template for adding more.
B1.4Included
Payments
Cards and digital wallets set up, with test orders to prove money arrives where it should.
B1.5Included
Delivery
Rates, zones and free-delivery thresholds that cover your costs without putting buyers off.
B1.6Included
VAT and tax
Tax settings for the countries you sell to, checked with you or your accountant.
B1.7Included
Legal pages
Returns, delivery, privacy and terms pages in place, using wording you or your adviser supply.
B1.8Included
Training and support
A session with your team before launch, and 30 days of help afterwards.
Notes — Before you start
What we'll ask you for.
- 01Your products: names, prices, options and the photos you have. We'll tell you if any need reshooting.
- 02Your delivery set-up: who ships, how fast and what it costs you.
- 03How you handle returns today, or how you'd like to.
- 04Access to your payment and accounting accounts, or the person who looks after them.
Specification — How we build it
Built to be run by you.
- Simple to updateAdding a product or changing a price takes minutes, not a call to us.
- Fast on a phoneProduct pages that load quickly on a mobile connection.
- Ready to be foundSearch basics in place from day one, so you're not fixing them later.
General notes — FAQ
Questions about a new shop.
Can we sell on our existing website?
Often, yes. A shop can sit on its own address, such as shop.yourdomain.com, or be built into a new site. We'll recommend whichever is simpler to run.
What will it cost to run each month?
That depends on the platform and the apps you need. Shopify has monthly plans and payment fees; Medusa has no licence fee but needs more technical looking after. We'll set out the running costs before you decide.
Can you write the product descriptions?
Yes, if you'd like us to. We'll need the details from you, and you approve every description before it goes live.
Fig. B1.2 — Next step
Ready to start selling online?
Tell us what you sell and roughly how many products you have. We usually reply the same working day.