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Detail C4 — Care and hosting

Your website, looked after.

A website needs looking after once it's live. Software needs updating, backups need taking, and someone has to notice when something breaks. Our care plan covers all of it, including hosting, so you can get on with running the business.

Price
On request
Billing
Monthly plan
Fig. C4.1 — Each monthNot to scale
HostingOnline and secure
Updates and backupsP1Done for you
Small changesContent, fixes, tweaks
Monthly careWhat goes wrong without it
Table C4 — What the plan covers

What's included each month.

C4.1Included

Hosting

Your website and CMS hosted, with a secure connection and enough room to grow.

C4.2Included

Updates

Frameworks, the CMS and dependencies kept up to date and tested before they go live.

C4.3Included

Backups

Regular backups of your content and files, kept so they can be restored when needed.

C4.4Included

Monitoring

We're alerted if the site goes down or slows down, and we act on it.

C4.5Included

Security

Security updates applied promptly and access reviewed.

C4.6Included

Small changes

Content updates, small fixes and tweaks, up to an agreed amount of time each month.

C4.7Included

Monthly note

A short summary of what we did, and anything you should know.

Notes — Why it matters

What happens when nobody looks after a site.

  1. 01Updates get skipped, and one day something stops working or a security hole is found.
  2. 02A form quietly breaks, and enquiries stop arriving without anyone noticing.
  3. 03Nobody can find the backup when it's needed.
  4. 04Small changes pile up because there's no one to ask.
Specification — How we work

Care without the fuss.

  • One point of contactEmail us with a change or a problem, and the people who know your site deal with it.
  • Kept fastWe check speed after updates, so the site doesn't slow down over time.
  • A record of every changeThe monthly note lists each update and change, so you always know what's been done.
General notes — FAQ

Questions about care and hosting.

Do we have to use your hosting?

No. If you'd rather host it yourself or with your own IT provider, we can look after updates and changes without the hosting.

Can you look after a site you didn't build?

We look after the sites we build. For other sites, we'll review it first and tell you honestly whether care or a rebuild makes more sense.

What counts as a small change?

Things like updating text, swapping images, adding a team member or fixing a layout problem. New pages, features or redesigns are quoted separately.

Fig. C4.2 — Next step

Want your site looked after?

Tell us your website's address and what you need help with. We usually reply the same working day.